Privacy Policy
Last updated: November 13, 2026
Andrew Cottell (“I,” “me,” or “my”) operates https://endrew.co (the “Website”). This Privacy Policy explains how personal information is collected, used, and shared when you visit the Website or contact me.
Information collected
Information you provide
When you contact me through the contact form, email, or live chat, I may collect your name, email address, messages, and any other information you choose to provide.
Please do not submit passwords, payment details, health information, or other sensitive personal information through these channels.
Information collected automatically
The Website and its service providers may collect:
- Pages viewed, interactions, referring websites, and visit timestamps.
- Browser, device, operating system, and language information.
- Approximate geographic location.
- IP addresses and technical logs.
- Cookie identifiers and similar technologies.
The information collected depends on the service, its configuration, your browser settings, and any applicable consent choices.
How information is used
Information is used to:
- Operate, maintain, and improve the Website.
- Understand how visitors discover and use its content.
- Respond to questions, professional inquiries, and service requests.
- Provide live chat and maintain communication records.
- Detect spam, misuse, and security problems.
- Comply with legal obligations and protect legal rights.
Google Analytics 4
The Website uses Google Analytics 4 (GA4) to measure traffic and understand visitor activity. GA4 may collect information about pages viewed, interactions, referral sources, device and browser characteristics, approximate location, and online identifiers.
Google Analytics may use cookies or similar technologies, depending on the configuration and applicable consent choices.
Learn more:
- How Google uses information from sites or apps that use its services
- Google Privacy Policy
- Google Analytics opt-out browser add-on
Live chat through tawk.to
The Website uses tawk.to to provide live chat.
The service may process messages, information you provide, chat timestamps, IP addresses, device and browser information, and relevant browsing activity. Chat conversations may be monitored, recorded, and retained to respond to inquiries and maintain communication records.
Chat-related cookies or local storage may support the service. Where the widget displays a consent prompt, review that prompt before starting a conversation.
See the tawk.to Privacy Policy.
Contact form through Netlify
The Website’s contact form collects your name, email address, and message to respond to your inquiry.
Netlify processes and stores form submissions on my behalf and may process technical information for spam detection and security. If email notifications are enabled, submissions are also delivered to my private inbox.
See the Netlify Privacy Statement.
Cookies and similar technologies
The Website and its providers may use cookies and local storage to support functionality, measure usage, and provide live chat.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some features. Deleting cookies does not automatically delete information previously collected.
Where a service presents consent controls, you can use those controls to manage the choices offered. This Privacy Policy does not itself provide or record consent.
Information sharing
Information may be shared with providers supporting website hosting, analytics, communications, spam prevention, security, and live chat, as needed to provide those services.
Information may also be disclosed when reasonably necessary to comply with law, respond to valid legal requests, prevent abuse, or protect rights and safety.
Data retention
Information is retained for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Retention periods vary by information type, provider settings, and the nature of an inquiry. Analytics records, form submissions, chat transcripts, correspondence, and technical logs may have different retention periods.
International processing
Service providers may process or store information in the United States or other countries. Privacy laws in those countries may differ from those where you live.
Your privacy rights and choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or portability of your personal information, or to object to certain processing.
Where processing relies on consent, you may have the right to withdraw that consent. You may also have the right to complain to a relevant privacy authority.
Not all rights apply in every situation. Requests may require identity verification, and legal exceptions may apply.
To make a privacy request, use the contact page and begin your message with “Privacy request.” Do not include sensitive identification documents in your initial message.
Legal grounds for processing
Where applicable law requires a legal basis, processing may rely on consent, taking steps at your request before entering a contract, legitimate interests in operating and securing the Website and answering inquiries, or compliance with legal obligations.
Security
Reasonable precautions are taken to protect personal information. No method of internet transmission or electronic storage is completely secure.
Children’s privacy
The Website is intended for a general professional audience and is not directed to children under 13. I do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, please contact me so the matter can be reviewed.
Third-party links
The Website may link to external websites or services. Their privacy practices are governed by their own policies.
Changes to this policy
This policy may be updated as the Website, its services, or applicable requirements change. Updates will appear on this page with a revised date.
Contact
Andrew Cottell
Website: https://endrew.co
Privacy inquiries: Contact page